Basic General Management

Introduction

Upon completing this course you will have the skills to:

• Set clear performance objectives that lead to optimal results
• Develop and motivate the people who work for you
• Formulate and execute your performance management strategy
• Communicate effectively and make the best use of your management style
• Improve your people and emotional intelligence skills

Objectives

• The course will provide Participants with the knowledge needed to bring out the best in the people they manage.
• Participants will have the opportunity to assess their strengths and development areas, to make them better at communicating and giving feedback, motivating the varying personalities in their team, and managing change.

Who Sould Attend

• Civil Aviation Authorities (CAAs) and aviation-related organizations.
• This course is recommended for: Anyone with management responsibility will benefit from this course.

Course Content

• Module 01: Your Role as a People Manager
• Module 02: Human Factors in People Management
• Module 03: Performance Objectives
• Module 04: Staff Development and Motivation
• Module 05: Coaching, Conflict Resolution, and Handling Difficult People
• Module 06: Team Management
• Module 07: Performance Management and Feedback
• Module 08: Compensation Strategy and Alignment with the Organization

Prerequisite

• Recommended level is Entry-level and Intermediate.

Location

Course Code

Course Duration

this course is not planned Request Now